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• Create Date February 16, 2026
• Last Updated February 20, 2026

VACANCY-OPERATIONS & SUPPORT SERVICES COORDINATOR (DEADLINE 23.02.2026)

BACKGROUND

Ungweru Organisation is a Malawian non-governmental organisation committed to promoting human rights, advocacy, access to justice, and sustainable community development. To strengthen our operational systems and income-generating services, we are seeking a dynamic and hands-on Operations & Support Services Coordinator.

Role Purpose

The Operations & Support Services Coordinator will oversee and coordinate day-to-day support services and income-generating activities at Ungweru Organisation. This is a practical, hands-on role requiring a reliable, flexible, and service-oriented individual capable of managing facilities, logistics, basic administration, and client-facing services while contributing to organisational sustainability and growth.

Key Responsibilities

1. Facilities & Asset Management

• Coordinate maintenance of offices, hostel, meeting rooms, and grounds
• Supervise gardening and cleanliness services
• Identify maintenance needs and liaise with service providers
• Ensure proper care and usage of furniture and equipment

2. Hostel, Meeting Room & Chair Hire Management

• Advertise available services
• Manage bookings and client communication
• Prepare facilities before and after use
• Maintain accurate booking and income records

3. Canteen Coordination

• Oversee daily operations
• Monitor stock and basic procurement
• Ensure hygiene and customer satisfaction

4. Front Desk & Reception Services

• Welcome visitors and respond to enquiries
• Handle basic administrative tasks
• Serve as a key contact point for clients and partners

5. Finance & Banking Support

• Conduct banking errands as assigned
• Maintain simple income records
• Support accountability in cash handling

6. Logistics & Messenger Duties

• Handle official deliveries and collections
• Support event and meeting logistics

7. Transport & Mobility

• Drive organisational vehicles
• Operate a motorbike for official duties
• Ensure responsible vehicle usage and maintenance

8. Innovation & Growth Support

• Propose ideas to improve service delivery and income generation
• Support branding and visibility of services
• Contribute to long-term sustainability efforts

Required Qualifications & Skills

Essential

• Minimum MSCE (relevant certificate or diploma is an added advantage)
• Valid driver’s license for both car and motorbike
• Computer literacy (MS Word, Excel, email, internet)
• Strong organisational and multitasking skills
• Good communication and interpersonal skills
• Honest, reliable, and self-motivated

Personal Attributes

• Affable and service-oriented
• Creative and solution-focused
• Visionary with interest in organisational growth
• Willing to perform hands-on and varied duties

Working Conditions

• Full-time position
• Some flexibility required outside normal working hours
• Performance-based review after probation period

Application Process

Interested candidates should submit:

• A cover letter explaining suitability for the role
• A detailed CV
• Copies of relevant certificates and driver’s licenses

Applications should be sent to:
info@ungweru.org
Or delivered by hand to:
Ungweru Organisation Offices

Deadline for submission: 23 February 2026

Only shortlisted candidates will be contacted.